Office of Responsible Gambling

Harm Minimisation Policy

NSW ensures that its regulatory environment promotes a culture of responsible gambling and limits the social problems caused by problem gambling.

The work of the Responsible Gambling Fund supports policy investigation and development as well as regulatory oversight and enforcement of responsible gambling obligations and practices.

A range of harm minimisation practices are required in NSW, which include:

  • Responsible Conduct of Gambling means venue staff have responsibilities when operating gaming machines and undertake mandatory training.  It helps to ensure compliance with the law, reduce gambling related issues and to promote safety (harm minimisation) in venues where there are gaming machines.
  • Self Exclusion - a voluntary program that allows people with a gambling problem to ban themselves from the gaming areas of hotels, clubs and the casino.  People can also nominate an entire hotel or club for self exclusion
  • A range of gaming machine harm minimisation initiatives such as mandatory shutdowns on machines, cap on the number of machines in NSW, forfeiture scheme and signage in venues.