About us

The Office of Responsible Gambling leads the development of responsible gambling strategy and public policy advice to the NSW Government and supports and manages the Responsible Gambling Fund, Clubgrants Category 3 and Community Development Fund.

The Office develops and implements programs and initiatives, as part of a strategic approach that supports responsible gambling and prevents and minimises the risk of gambling related harm in the community.

The Office supports the Responsible Gambling Fund Trust to ensure Trustees are best positioned to provide advice and guidance to the Minister on funding responsible gambling initiatives consistent with our strategic direction, objectives and associated governance documents. Broad program areas include:

  • a comprehensive research agenda to provide thought leadership and better inform the development of responsible gambling policy
  • community education to support well informed gambling choices, responsible gambling behaviours and resilient communities as well as de-stigmatising help seeking behaviour
  • intervention through provision of support and counselling services, including early access through increased online and self-help tools
  • supporting Liquor & Gaming NSW policy development and regulatory oversight and enforcement of responsible gambling obligations and practices

The Office sits within the Better Regulation Division of the Department of Customer Service.